A lot has been said about communications solutions, particularly in regard to the advantages and disadvantages of hosted and in-house telephony infrastructures. While businesses find that a cloud-hosted VoIP phone system is very convenient, there are others who believe that an on-site telephony infrastructure presents a certain value.
The biggest difference between an on-premises and hosted cloud phone system is the shift in responsibility for maintenance. An on-premise solution is kept on-site in the form of hardware stored in your server room or a dedicated receptacle. On the other hand, a cloud-hosted phone system is stored off-site and is maintained by an outsourced provider. It is a phone system that users access through an Internet connection. While it might seem appealing to shift this responsibility away from your organization, there’s a case for on-site solutions that you may want to hear.
Here are some of the advantages of hosting your own VoIP solution in-house, compared to going through a cloud-hosted provider.
How does your business communicate? Do you use a traditional phone system that’s difficult to scale, or do you take advantage of a cloud-hosted VoIP solution? Have you ever considered moving your communications infrastructure in-house? If so, SemTech IT Solutions can assist with the implementation and maintenance of your phone system. To learn more, reach out to us at 407-830-1434.