Selecting the Right Unified Communications Platform for Your Business

SemTech Connect vs. Momentum Telecom

There are many cloud-based communications services available to businesses of all sizes.

Do you know which is right for your organization?

In this article, we compare two industry-leading UCaaS Platforms — SemTech Connect and Momentum Telecom — giving you the information needed to determine which is the best choice for your purposes and needs.

What is a UCaaS Platform?

Unified communications is an integrated platform of solutions, including voice, data and video services.

Unified Communications as a Service (UCaaS) platforms use the cloud to deliver communications services and offer additional services such as mobile apps, online conferencing and contact center applications. Prices remain feasible for businesses big and small, including individual entrepreneurs.

Particularly in light of recent conditions with the COVID-19 pandemic, the UCaaS market continues to expand as teams adapt to newfound remote working situations. According to Markets and Markets, the sector should be worth at least $28.69 billion by 2021.

With this level of growth in sight, organizations like yours have significant benefits to gain from companies like SemTech Connect and Momentum Telecom.

Side-by-Side Comparison: SemTech Connect vs. Momentum Telecom

SemTech Connect Momentum Telecom
Price per month $24.99 / user

Avg. MSRP

Not available
Unified Platform YES YES
Contact Center YES YES
Account Manager YES NO
VOIP PBX YES YES
MOBILITY YES YES
SMS YES YES
VIDEO Conferencing YES YES
IVR YES YES
WFM YES YES
Webphone for In/Out Calls YES YES
Internet fax YES YES

 

Prices and feature selections are subject to change at any time.

What You Need to Know About SemTech Connect

SemTech Connect is an up-and-coming telecommunications solution that offers a range of key features and a user-friendly experience.

Features include:

  • Unified Communications
  • Contact Center solution with unlimited dialing, texting, and voice services for inbound sales and customer service operations
  • Digital Account Manager
  • On-premise PBX and VOIP phone services
  • Mobile app
  • SIP trunking
  • SMS services
  • Workforce Management (WFM)
  • IVR SD-WAN
  • Voice2Text services

What You Need to Know About Momentum Telecom

Momentum is a large telecom provider that works with clients ranging from small businesses to government agencies and large enterprises. In addition to their UCaaS offering, Momentum provides voice services, network storage, hosting and colocation services. Momentum Telecom has a good reputation for systems reliability and customer support.

Which UCaaS Platform Is Right For You?

While you may understand that you need a robust UCaaS platform, now you have to go about getting one. It’s a lot of work to handle it on your own – but you don’t have to.

SemTech Connect is an IT services company providing IT support and consulting to all of Central Florida. We will help you manage your day-to-day helpdesk needs, provide cybersecurity, networking, communications and virtual CIO services.

Visit our website or call (407) 830-1434 to discover how introducing a cloud-based unified communications services platform can add true value to your business.

Information Technology Aligned With Your Business Goals?

SemTech IT Solutions is a complete IT services & IT support company working with organizations in Orlando.

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