IT support services are some of the most fundamental and core necessities of a small business. Whether your company has been established for several years or several months, the well-oiled machine of your IT department will make or break your daily operations.
IT support malfunctions could be one of the reasons why you are investigating your options today. Maybe your company has experienced a data breach or a long-term outage. Perhaps you are feeling frustrated due to constant data loss. Maybe your current provider is simply not providing you with the services you need to grow your small business. In either case, these situations have left you feeling defeated, irritated, and concerned about the future.
Exceptional people! They supplied our 501c3, nonprofit dog rescue organization with a free computer to help our volunteers work behind the scenes to save lives in need. We are beyond grateful for their hard work and generosity. What an amazing group!
Rebecca Lynch Poodle and Pooch Rescue
Switching your current IT support to a professional management company is always an option we support, but we do not want you to switch IT companies just to be trapped in yet another bad situation. Instead, we are going to provide you with an honest valuation of the differences between on-site support versus professional management companies, and hopefully, better assist your small business with making the best IT decision possible.
On-Site IT support includes any type of information technology assistance that comes from a team working directly for your company. An example of this could include a tech support division, an IT manager, or a single tech support employee. Small businesses that rely on large quantities of technology, digital platforms, or sophisticated data systems often find On-Site IT support to be fast, responsive, and personable. Also called In-House IT services, this form of information management is hand-selected by your hiring team and is continuously involved in the-to-day processes of your small business.
There are some cons of On-Site IT support that dissuade small business owners from investing in the system, especially when requiring larger IT capacities. These cons usually include:
The positives of In-House IT support are substantial for small business owners and provide a great amount of utility for their upfront costs. The primary benefits of this IT approach include:
In a word, Professional IT Management Services are a technical support team operating outside of your business’s payroll. Instead of relying on a team member or staff group, all technical support issues are handled through a remote team of experts. The service is highly dependable and provides multiple IT solutions and subscription plans for individual small businesses.
It is important to note that not all IT management services experience the issues below. However, they can and will arise in certain circumstances.
Choosing the right managed IT provider may deliver a plethora of exciting benefits, including the following features.
On-Site or In-House IT support is the best option for small businesses who prefer a single point of contact and require an intimate understanding of their business’ daily needs. In contrast, a managed IT approach is best for small businesses looking to cut monthly costs and expand their technological outreach and control.
No matter which managed IT solution you choose for your Orlando small business ensures that you are making the best decision for your clients, employees, and financial success.
Information Technology Aligned With Your Business Goals?
SemTech IT Solutions is a complete IT services & IT support company working with organizations in Orlando.
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