SemTech Connect vs. Spectrum Business Voice

Which Unified Communications Platform Is Right For Your Business?

There are many cloud-based communications services available to businesses of all sizes.

Do you know which is right for your organization?

In this article, we compare two industry-leading UCaaS Platforms — SemTech Connect and Spectrum Business Voice — giving you the information needed to determine which is the best choice for your purposes and needs.

What You Need to Know About SemTech Connect

SemTech Connect is an up-and-coming telecommunications solution that offers a range of key features and a user-friendly experience.

Features include:

  • Unified Communications
  • Contact Center solution with unlimited dialing, texting, and voice services for inbound sales and customer service operations
  • Digital Account Manager
  • On-premise PBX and VOIP phone services
  • Mobile app
  • SIP trunking
  • SMS services
  • Workforce Management (WFM)
  • IVR SD-WAN
  • Voice2Text services

What You Need To Know About Spectrum Business Voice

Spectrum Business Voice is the VoIP solution provided as a part of Spectrum’s telecom suite of services.

Features include:

  • Free local and long distance calling
  • Maintain existing phone number
  • Call Logs
  • Call Transfer and 3-Way Calling
  • Speed Dial
  • Call Waiting
  • Telephone receiver ringing
  • Auto Call Return
  • Caller ID
  • Do Not Disturb
  • Spam Call Filtering
  • Telephone receiver
  • Voicemail
  • Voicemail to Email
  • Call Forwarding
  • Forwarding No Answer / Busy

Side-by-Side Comparison: SemTech Connect vs. Spectrum Business Voice

Features SemTech Connect Spectrum Business Voice
Price per month $24.99 / user $29.99  /user
Unified Platform YES NO
Contact Center YES YES
Account Manager YES NO
VOIP PBX YES YES
MOBILITY YES YES
SMS YES NO
Video Conferencing YES NO
WFM YES YES
Webphone for In/Out Calls YES NO
Internet fax YES YES

Which Solution Is Right For You?

While you may understand that you need a robust UCaaS platform, now you have to go about getting one. It’s a lot of work to handle it on your own — but you don’t have to.
SemTech Connect is an IT services company providing IT support and consulting to all of Central Florida. We will help you manage your day-to-day helpdesk needs, provide cybersecurity, networking, communications and virtual CIO services.

Visit our website or call (407) 830-1434 to discover how introducing a cloud-based unified communications services platform can add true value to your business.

Information Technology Aligned With Your Business Goals?

SemTech IT Solutions is a complete IT services & IT support company working with organizations in Orlando.

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