What are the Benefits of VoIP for Businesses in Orlando?

Are you an Orlando business looking to migrate from the traditional phone systems to more innovative communication solutions? If the answer is YES, then you clicked on the right page!

Voice over Internet Protocol, aka VoIP is the latest telecommunication buzzword that has been taking the telephone systems industry into a frenzy. And it couldn’t come at a better time when the internet penetration rate is at its record high, and almost every company is digitalized. The internet-driven telephone technology presents an efficient and cost-effective solution to communicate internally and externally, enhancing value-production and revenue maximization.

The benefits of VoIP for businesses in Orlando are countless, and all are geared towards one goal; enhancing productivity while minimizing costs to maximize returns. Here are the top five reasons to switch to VoIP telephone systems:

  • Lower costs
  • Top-level reliability and effectiveness
  • More advanced features
  • Optimal flexibility and scalability
  • Simplified conferencing

Let’s take a deeper dive, shall we?

Lower Costs

With the traditional telephone systems, you have to install several phone lines, which adds up the costs. Not to mention, the phone lines are usually prone to breakdowns, requiring regular maintenance. On the flip side, with VoIP, you only need an internet connection. The low-cost telephone solution leverages the IP network to modify communication data into data packets and send it over the network.

This eliminates the issue of two-way communication being limited to only two callers at any given time. Plus, the cost-per-call falls drastically because you only pay monthly charges to your Internet Service Provider (ISP), unlike the traditional phone lines where you get charged for every minute of call time.

Finally, with the traditional phone, you must acquire and prepare to regularly maintain and update the costly software and hardware needed to operate the system. Conversely, your VoIP provider ensures that you have the latest hardware and most updated software required to maximize operations. This eliminates the need to purchase, install, and maintain on-premise infrastructure, reducing expenses further.

Top-Level Effectiveness and Reliability

Communication is the lifeblood of any goal-oriented organization. More so, if your employees work from various spots within the premises, remotely, or around the globe, then nothing is more critical than keeping them within reach. Perhaps the only downside is that you or your distributed staff may not always be in a position to answer incoming calls promptly.

However, that’s no cause for alarm if your company uses VoIP phone systems. With this awe-inspiring solution, you can decide where and how your calls ring. For instance, you can direct the first few calls to your desk phone. If they go unanswered, the calls get transmitted automatically to a second or third device, say your laptop, tablet, or mobile phone. The goal is to ensure that you don’t miss urgent calls and eliminate the time you could have wasted checking the voicemail.

The aspect of reliability also comes into play in that if you find yourself without internet connectivity for whatever reason, communication would still carry on uninterrupted. What’s more, if there’s a network downtime, adverse weather, power outage, or other risks affecting the office phone, calls can still be transmitted to mobile phones, tablets, and other devices. This guarantees flawless communication no matter what.

More Advanced Features

VoIP comes with several unique features, such as call management, auto attendants, conference calls, voicemail, etc. Here’s a detailed look at our favorite VoIP features:

  • Advanced call management. There’s no better feature for improving VoIP quality and impact than advanced call management. It lets you hold, route, prioritize, and block incoming calls, enhancing your front desk operations and customer satisfaction.
  • Call routing. VoIP systems also enable you to systemize how to direct incoming calls. You can route inbound calls based on purpose, customer type, staff availability, etc.
  • Auto-attendant. Handling calls all day can get tiring when done manually, considering that some customers can be pretty stubborn. Luckily, the auto-attendant comes to the rescue by answering, routing, and escalating inbound calls effortlessly.

Other awe-inspiring VoIP features include;

  • Anonymous call rejection
  • Call analytics
  • Business text messaging
  • Call recording and rating
  • Call transfer
  • Call forwarding

Optimal Flexibility and Scalability

You’ll love VoIP’s network flexibility – it’s not tied down to a single technology layout. Whether you prefer Wi-Fi, Ethernet, ATM, or SONET as the foundation for your network, you’ll still enjoy the same top-quality communication solution. The traditional phone network’s complexity will also be a thing of the past. That’s because VoIP introduces a standardized system that supports multiple communication types that require less management and are more tolerant to faults.

As for scalability, VoIP makes it effortless to increase or lower communication, depending on your business needs. For instance, if you’re expanding your business and need additional phone lines for your new employees, you can achieve that without purchasing new hardware or software. Likewise, if you’re downsizing and need to eliminate extra lines, you won’t incur any additional expenses.

Simplified Conferencing

Organizing and participating in conference calls have never been easier with VoIP phone systems. Since calls leverage a converged data network rather than a dedicated phone line simplifies conferencing and unlocks many possibilities absent in the traditional systems.

It’s critical to note that while it’s possible to make conference calls on the traditional phone lines, you’ll have to part ways with extra dollars to accommodate multiple callers. VoIP eliminates that by providing conference calls as an additional benefit to the services you already subscribed for.

And NO, this incredible incentive is not only limited to audio calls! Video conferencing is also in the mix, and it’s simpler than you can imagine. But that’s not even the best part – you can also transfer media formats, such as text, video, or images, during your conference calls. This ensures that you can solve or address issues on the fly and enhance your presentation skills, making the conference more productive.

How SemTech IT Solutions Can Help!

Have you been searching for the best VoIP solutions provider for your Orlando business without success? Don’t worry as your misery ends here! SemTech IT Solutions is a team of dedicated and result-driven IT professionals who take pride in helping businesses enhance their operations and returns while keeping expenses down through the latest technologies. Our advanced business phone services are tailored to help organizations overcome phone challenges, streamline communications, and save money.

Interested in finding out more? Schedule a no-obligation business telephone review with SemTech, and learn how to save money on your business communications!

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