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SemTech Connect vs. Spectrum Business Voice

SemTech Connect vs. Spectrum Business Voice

Which Unified Communications Platform Is Right For Your Business?

There are many cloud-based communications services available to businesses of all sizes.

Do you know which is right for your organization?

In this article, we compare two industry-leading UCaaS Platforms — SemTech Connect and Spectrum Business Voice — giving you the information needed to determine which is the best choice for your purposes and needs.

What You Need to Know About SemTech Connect

SemTech Connect is an up-and-coming telecommunications solution that offers a range of key features and a user-friendly experience.

Features include:

  • Unified Communications
  • Contact Center solution with unlimited dialing, texting, and voice services for inbound sales and customer service operations
  • Digital Account Manager
  • On-premise PBX and VOIP phone services
  • Mobile app
  • SIP trunking
  • SMS services
  • Workforce Management (WFM)
  • Voice2Text services

What You Need To Know About Spectrum Business Voice

Spectrum Business Voice is the VoIP solution provided as a part of Spectrum’s telecom suite of services.

Features include:

  • Free local and long distance calling
  • Maintain existing phone number
  • Call Logs
  • Call Transfer and 3-Way Calling
  • Speed Dial
  • Call Waiting
  • Telephone receiver ringing
  • Auto Call Return
  • Caller ID
  • Do Not Disturb
  • Spam Call Filtering
  • Telephone receiver
  • Voicemail
  • Voicemail to Email
  • Call Forwarding
  • Forwarding No Answer / Busy

Side-by-Side Comparison: SemTech Connect vs. Spectrum Business Voice

Features SemTech Connect Spectrum Business Voice
Price per month $24.99 / user $29.99  /user
Unified Platform YES NO
Contact Center YES YES
Account Manager YES NO
Video Conferencing YES NO
Webphone for In/Out Calls YES NO
Internet fax YES YES

Which Solution Is Right For You?

While you may understand that you need a robust UCaaS platform, now you have to go about getting one. It’s a lot of work to handle it on your own — but you don’t have to.
SemTech Connect is an IT services company providing IT support and consulting to all of Central Florida. We will help you manage your day-to-day helpdesk needs, provide cybersecurity, networking, communications and virtual CIO services.

Visit our website or call (407) 830-1434 to discover how introducing a cloud-based unified communications services platform can add true value to your business.